Privacy Policy
This Privacy Policy explains how INCITE TECNOLOGIA DA INFORMACAO LTDA ("INCITE TECNOLOGIA DA INFORMACAO", "we") collects, uses and protects personal information when you visit incitetecnologiaspot.com, request a quote or buy our IT services. These services include technical support, IT infrastructure management (networks, servers and backup), systems modernization consulting, and custom web systems and integrations. Effective date: 2026-10-23.
Who we are
INCITE TECNOLOGIA DA INFORMACAO LTDA, registration 13.292.648/0001-20, Rua Pereira Da Cunha, 107, SALA 104-A - Ana Nery, Santa Cruz Do Sul - RS, 96835-090. Contact: [email protected] · +5551995536543.
We are the party responsible for the personal information described in this policy.
Information we collect
Information you give us: your name, company name, e-mail, phone, and billing address. We also collect any address needed to schedule service, plus the details you share about your IT needs when you fill out a form, request a quote, place an order or contact us.
Information collected automatically: device, browser, IP address, pages visited, and cookies and similar technologies.
Information from payment processors: confirmation of payment. We do not store full card numbers.
Information on your systems
When we provide support, infrastructure management, backup or development work, we may have access to your networks, servers, accounts or data. We use that access only to perform the service you requested.
We do not use client system data for advertising, and we never send it to advertising platforms.
How we use your information
We use your information to answer requests and prepare quotes, schedule and deliver services, process payments, and send transactional messages such as appointment confirmations and invoices.
We also use it to improve the website and prevent fraud. With your consent where required, we use it to send marketing and measure advertising.
Cookies, pixels and advertising
Google: we use Google Analytics cookies to understand how visitors use the site. We use Google Ads cookies and remarketing to measure ad performance and to show our ads to people who previously visited the site.
Meta: we use the Meta Pixel and the Meta Conversions API to measure actions such as form submissions and purchases. These tools may receive event data and contact details in hashed form. We do NOT send health data or information about any personal condition to Meta.
TikTok: we use the TikTok Pixel to measure visits and ad performance.
Native ad networks: Taboola, Outbrain and NewsBreak may set cookies to measure visits and conversions from their ads.
You can manage cookies in your browser and opt out of interest-based ads in each platform's ad settings. We do not send health information to any advertising platform.
Sharing
We share information only in three situations. First, with providers that help us operate, such as hosting, payments, e-mail, analytics and advertising measurement. Second, when required by law. Third, in a business transfer.
We do not sell your personal information.
Your rights
Depending on where you live (including California and other U.S. states), you may request access, correction, deletion and portability, and you may opt out of targeted advertising.
To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.
Retention and security
We keep information only as long as needed for the purposes above or as required by law.
We protect it with reasonable technical and organizational measures.
Children and age
Our website is not directed to children under 13, and we do not knowingly collect their information.
Purchases and service contracts are for adults aged 18 or older acting for themselves or for a business.
Changes and contact
We may update this policy. The date above shows the latest version.
Questions: [email protected] · +5551995536543 · Rua Pereira Da Cunha, 107, SALA 104-A - Ana Nery, Santa Cruz Do Sul - RS, 96835-090.